---
title: I forgot to scan my container when I went to return it. What should I do?
description: I forgot to scan my container when I went to return it. What should I do?
---

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1. [USEFULL Knowledge Base](https://kb.usefull.us/?hsLang=en)
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3. [Returning Containers](https://kb.usefull.us/faqs?hsLang=en#returning-containers)

# I forgot to scan my container when I went to return it. What should I do?

You should reach out to USEFULL support to provide further assistance. Click **[here](https://kb.usefull.us/knowledgebase/kb-tickets/new?hsLang=en)** to submit a helpdesk ticket.

When you are returning your containers, please ensure that you see the green success message on the return station iPad. You can also double check that your container has been successfully returned by checking your email to see the returned container email and/or looking at the USEFULL app notifications. 

 

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    - [Checking Out Containers](https://kb.usefull.us/faqs?hsLang=en#checking-out-containers)
    - [Returning Containers](https://kb.usefull.us/faqs?hsLang=en#returning-containers)
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- [USEFULL University](https://kb.usefull.us/usefull-university?hsLang=en#main-content)

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